Return Policy & Guarantee
100% No-Risk Guarantee. Order our products right now with confidence. Try out your Basik Nutrition product(s) for 60 days and if it doesn't work for you, you'll get your money back! There is absolutely no-risk in trying our products. At Basik Nutrition we strive to make you completely satisfied, which is why we offer a 60-day, money back guarantee. If at any point you decide it’s not the product(s) for you, simply return the used or empty bottle and we’ll refund you (less return shipping), no questions asked.
If you are unhappy and would like a refund within 60 days from your purchase, please do the following:
Contact the Basik Nutrition team by calling 801.998.2173 Monday through Friday between the hours of 9am and 5pm MST. We provide you with our return address, and a return authorization number. Simply return the used or empty canister, with the original Basik Nutrition invoice that you received to our address. It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes.
Note: We must receive the canister within 60 days from the date of original purchase for the refund to be valid.
Once we receive the return, we will refund your entire order, excluding return shipping costs, as long as all canisters or bottles purchased are returned.
These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come.
After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.